FAQ

From care tips to gift packaging, we’re here to make sure your wreath stays as beautiful as the day it arrived.

Frequently Asked Questions

1. What are preserved natural wreaths?

Preserved natural wreaths are made from real botanicals that have been carefully treated to maintain their beauty and texture. Unlike dried wreaths, preserved materials retain a soft, fresh look without needing water or maintenance. For more information, please check here.

2. How long do preserved wreaths last?

With proper care, preserved wreaths can last for 1-2 years. To extend their lifespan, keep them away from direct sunlight, humidity, and excessive handling. For more information, please check here.

3. Can I hang my wreath outdoors?

Preserved wreaths are for indoor use only. Exposure to direct sunlight, rain, or wind can cause fading and deterioration. For more information, please check here.

4. Do preserved wreaths have a scent?

Some preserved botanicals retain a light natural fragrance, but they do not have the strong aroma of fresh flowers.

5. How should I store my wreath when not in use?

Store your wreath in a sturdy box or the box it comes with in a cool, dry place. Avoid crushing it and consider using tissue paper to cushion the design.

6. How do I clean my preserved wreath?

To remove dust, gently use a soft feather duster or a blow dryer on low speed, cool air setting. Avoid using water or cleaning sprays, as moisture can damage the preserved materials. Please see here for more care & maintenance information.

7. Will my wreath change color over time?

Yes. Over time, some fading is natural, especially if the wreath is exposed to direct sunlight. To slow down this process, display your wreath in a shaded area and avoid excessive heat or humidity.

8. Do you offer gift packaging?

Absolutely! Our wreaths make beautiful gifts. If you're sending a wreath as a gift, please provide the following information here after placing the order:

  • Your order number
  • Name used to place the order
  • The recipient’s name
  • A personalized message for a handwritten note (optional)
  • The sender's name

Our gift packaging includes a beautifully wrapped box with a ribbon tied into a bow, along with a handwritten card featuring your personalized message.

9. What is your return policy?

For a non-damaged item, please contact us within 7 days of delivery with your order number and reason for the return.

Customers are responsible for return shipping costs unless the item is defective or incorrect. To ensure your wreath arrives back safely, please pack it securely, and we highly recommend using a trackable shipping service of your choice.

Once we receive and inspect the returned wreath, we will process your refund for the cost of the item, excluding any original shipping charges (if applicable). Please check out our full return policy here.

10. How long does shipping take?

We aim to ship orders within 2-3 business days. Delivery times vary based on location, but you will receive a tracking number once your order ships.

Typically , standard shipping takes 3-7 business days for contiguous United States, 15-35 days for Hawaii and Alaska. Check here for our full shipping information.

11. Do you offer bulk or wholesale orders?

Yes, we welcome wholesale and bulk order inquiries! If you’re interested in carrying our wreaths in your store or need multiple wreaths for an event, please reach out for pricing and availability.

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